Returns & Exchanges

At Annies Hallmark & Gretchens Hallmark, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team with your order number and the names of the items you wish to return to receive a return authorization.

• 2.
  Package Your Items

  Safely place the items in their original packaging, ensuring all tags are attached and the products are in unused, resalable condition.

• 3.
  Ship the Package

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or your local post office.

• 4.
  Receive Your Refund

  Once we receive and inspect your returned items, we will process your refund to the original payment method within 5 to 7 business days.